Support Wiki PRO

About Wiki PRO for Azure DevOps

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Introduction

Wiki PRO is built to help developers and business users collaborate more effectively. It works side by side with the native Azure DevOps wiki, using the same data source and API while adding long-missing features such as the latest Mermaid diagrams, alerts/admonitions, and other markdown improvements.

Wiki PRO works with both Azure DevOps and Azure DevOps Server — just install the extension to unlock modern diagrams and enhanced wiki capabilities, even on older versions of Azure DevOps Server.

For the product overview, pricing, and installation, visit the Wiki PRO product page.

Freemium Model

Wiki PRO follows a freemium model. You can use the core features for free. If you need advanced enterprise-focused capabilities or guaranteed support, you can upgrade to a paid subscription.

Free Features

  • Wiki rendering
  • Markdown editor with syntax support
  • Latest Mermaid charts, including ZenUML, C4, and Entity Relationship diagrams (28 diagrams in total)
  • Alerts/admonitions
  • Additional markdown enhancements, including underline, strikethrough, superscript, subscript, and text color
  • Improved code blocks
  • Side panels for the table of contents and revision history
  • My Pages — an organization-level summary of your favorite, followed, recently visited, and recently edited pages
  • Organization-level wikis: promote wikis for visibility across the Azure DevOps organization
  • Rich text editing — a Word-style WYSIWYG experience for business users and stakeholders
  • Draw.io diagrams and other plugins
  • Export wikis to Word documents
  • Wiki page metadata
  • Tagging and filtering for wiki pages
  • Page templates
  • Wiki templates
  • Wiki-level statistics, including most-viewed pages and top contributors

Investment in paid features focuses on enterprise capabilities such as stakeholder collaboration, wiki analytics, and governance.

Why use Wiki PRO instead of the native Azure DevOps Wiki?

Editing & Authoring

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Markdown editing ✅ ✅ Enhanced ✅ Enhanced
Rich text (WYSIWYG) editor ❌ ❌ ✅ Word-style editor
Business-user-friendly editing ❌ ❌ ✅
Modern Markdown compatibility Limited ✅ ✅
Learning curve for non-technical users High Medium Low

Diagrams & Visualization

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Mermaid diagrams Limited support (4–11 diagram types) ✅ Latest Mermaid support (all 28 diagrams) ✅
ZenUML diagrams ❌ ✅ ✅
Draw.io integration ❌ ❌ ✅
Additional plugins ❌ ❌ ✅

Navigation & User Experience

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Table of contents side panel ❌ ✅ ✅
Revision history side panel Basic page history ✅ ✅
Favorite pages ❌ ✅ ✅
Recently viewed pages ❌ ✅ ✅
Cross-team wiki favorites ❌ ✅ ✅
Organization-wide wiki promotion ❌ ✅ ✅

Templates & Standardization

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Page templates ❌ ❌ ✅
Custom templates ❌ ❌ ✅
Architecture Decision Record (ADR) templates ❌ ❌ ✅
Retrospective templates ❌ ❌ ✅
Team page templates ❌ ❌ ✅

Governance & Metadata

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Page metadata ❌ ❌ ✅
Governance metadata ❌ ❌ ✅

Analytics & Insights

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Wiki page views 30 days ✅ ✅
Wiki statistics ❌ ❌ ✅
Most-viewed pages analytics ❌ ❌ ✅
Top contributors analytics ❌ ❌ ✅

Export & Publishing

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Print page ✅ ✅ ✅
Print page and subpages ❌ ✅ ✅
Export to Word documents ❌ ❌ ✅

General

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Existing wiki compatibility ✅ ✅ ✅
No migration required ✅ ✅ ✅
Data stored in Azure DevOps ✅ ✅ ✅

Support

Feature Azure DevOps Wiki Wiki PRO Free Wiki PRO Paid
Priority email support Paid ❌ ✅
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