Support Policy

We offer support in using our extensions, primarily by email. If needed, we might suggest other communication channels.
To initialize a support request, please send an email to

Support for paying users

For paid products and paying users we strive to deliver a top-notch support experience. If you haven’t received a response to your support request within a business day, please escalate by sending an email to

Support for free and preview extensions

For free and preview extension we offer support on a best effort basis, without any additional promises or guarantees.

Click the links below to navigate to product support pages

Enhanced Export PRO